Not every attempt at working with an Executive Assistant goes according to plan. 

When they fall short of expectations or miss deadlines, it puts pressure back on you as a Leader to get the work done or correct mistakes. 

It can also make you reluctant to delegate again in the future.

Lauren Pawell had just such an experience. However, her understanding of the value of an EA made her willing to put her trust in someone new.

Lauren helps entrepreneurs generate, nurture and qualify more leads online through high-impact marketing efforts. She has been featured in Copyblogger and as a guest expert in 90 Day Year Live, Freshbooks and LeadPages. 

Lauren shares her experience on the podcast today of being a “recovering control freak” and how she’s learned to properly communicate expectations with her EA.

Even after a bad experience, Lauren’s willingness to work with a new EA has helped her relieve stress and focus on impactful areas of her business.

In this episode, you will hear:

  • How Lauren learned to stop viewing Executive Assistants as exclusive to  “fancy executives.” 
  • The process Lauren followed to discover what ONLY SHE could do to make an impact on her business. 
  • The valuable lesson Lauren learned after an EA didn’t deliver, but why she’s willing to trust a new EA.
  • Ways that Lauren communicates and troubleshoots with her EA and casts vision.
  • Areas of traction or momentum gained in her business by delegating and outsourcing.

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Supporting Resources:

Executives and Their Assistants: A Behind the Scenes Look with my EA (Episode 41)
Why You Should Still Delegate Even When You Can Do It All (Episode 42)
Business Ownership Does NOT Equal Leadership (Episode 40)
Motivation for a Distributed Team: Getting The Best From Your Remote Workers (Episode 22)
The Podcast Episode Your Assistant Needs to Hear (Episode 14)
Discovering Your Alter Ego: How Creating a Secret Identity can Transform Your Life (Episode 9)
9 Secrets to a Kick-Ass Morning Routine (Episode 8)

Episode Credits

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at