We all desire momentum in our business. We want traction toward our goals. But momentum and direction are not enough.
The challenge is being able to stay on course and to redirect when you’ve lost your footing. That’s why you need to foster a culture of accountability in your daily operations.
Here are 5 ways to create a culture of accountability in your team:
- Perform a check-in ritual with your team.
For example, set Mondays and Fridays for check-ins. Use this time to review tasks or deliverables, address issues, or renegotiate deadlines. As more teams are working remotely, these check-in rituals create visibility for your team members’ work and productivity. The more you check-in, the better you can see if you’re on or off track.
- Build rapport with your team.
You don’t want people to think they’re going to be fired every time you message them saying you wanted to talk to them. The bottom line is that your team needs to know you care about them. The more you know your team, the more insight you’re going to gain into their performance as well.
- Confront issues right away.
When you notice an issue, be DIRECT. Address it right away. Tackle the problem when it is small before it gets big. Remember, you’re confronting the issue, not the person. When you attack a person, they feel defensive so make confrontation objective. Address problems with processes in your business.
- Empower your team after you confront an issue.
People don’t like being corrected. Don’t let these feelings lower their morale or distract their performance. Remind them that even though there was a hiccup, you trust them and you believe in them. Give them the confidence to own their role and be direct in it.
- Prioritize team building.
Your team also needs to know their colleagues care about them. Make them feel you’re all in this together to figure out the path forward.
If you want to learn more about creating a culture of accountability in your business, check out the Diary of a Doer Podcast on https://trivinia.com.