Do you struggle to get feedback from past or current customers? It can be intimidating to hear what people think. If you fear rejection or criticism, you may be tempted to not ask for feedback at all!
The problem is if we don’t ask, we run the risk of LOSING unhappy clients or creating a negative customer experience.
In today’s episode you’ll hear:
- Why you struggle to ask for honest customer feedback.
- How to stay engaged with positive and negative feedback as you move out of daily operations.
- A strategy for creating a consistent feedback loop.
- And why you need to ask, even if everything seems fine.
Subscribe and Review
Have you subscribed to my podcast? If the answer is no, I’d love for you to subscribe. Diary of a Doer is full of stories of business, some behind the scenes, and freaking amazing guests.
If you’re feeling really generous, I’d love for you to give me a review over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps me out a ton!
Supporting Resources:
TEMPLATE: Testimonial Framework
Jobs-to-be-Done: A Framework for Customer Needs
11 Ways to Keep Your Passion Alive In Your Business
